Terms and Conditions
BOOKING POLICY:
“FIRST COME FIRST SERVE”
Once the quote is sent out, you have 24 hours to arrange a booking Deposit Payment of 30 to 50%. Note: There is No Booking Confirmation, Without a Deposit.
CANCELLATION POLICY:
Cancellations made 30 days/more before arrival, there is an 85% refund, where 15% is reserved for admin fees. Cancellations made 30 days/less before arrival, there is a 50% Refund. Cancellations made 7 days/ less before arrival, there is No Refund. Cancelled bookings cannot be postponed to another date, a new booking and deposit will need to be made!
DEPOSITS POLICY:
Deposits: A Key and Damages Deposit of R300.00 must be paid in Cash or by Eft before, or on Arrival. Upon departure, this will be refunded within 48 hours.
PET FRIENDLY POLICY:
All social and well behaved, small to large breed dogs are welcome! Please follow this link to find out more about our pet friendly policy.
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