Terms and Conditions

BOOKING POLICY:

“FIRST COME FIRST SERVE”

Once the quote is sent out, you have 24 hours to arrange a booking Deposit Payment of 30 to 50%. Note: There is No Booking Confirmation, Without a Deposit.

CANCELLATION POLICY: 

Cancellations made 30 days/more before arrival, there is an 85% refund, where 15% is reserved for admin fees. Cancellations made 30 days/less before arrival, there is a 50% Refund. Cancellations made 7 days/ less before arrival, there is No Refund. Cancelled bookings cannot be postponed to another date, a new booking and deposit will need to be made!

DEPOSITS POLICY:

Deposits: A Key and Damages Deposit of R300.00 must be paid in Cash or by Eft before, or on Arrival. Upon departure, this will be refunded within 48 hours.

PET FRIENDLY POLICY:

All social and well behaved, small to large breed dogs are welcome!  Please follow this link to find out more about our pet friendly policy. 

Pet Friendly Policy